Warranty Information

Treasure Garden

Treasure Garden items are designed for residential use and are not warranted for commercial applications (unless specified for Commercial use). LIMITED WARRANTY (Frames and Accessories):One (1) year:
AG Cantilever styles
Glide Tilt styles
Push Button Tilt styles
Quad Pulley Lift – UM8091 style
Umbrella Lights
Umbrella Bases and Accessories
Protective Furniture Covers
Outdoor Rugs

Two (2) years:
AKZ Plus Cantilever styles
Vienna Alu Teak – UV89115A style
Shanghai Collar Tilt – USA459
Pagoda Collar Tilt – UP65409 style
Starlux Collar Tilt – UM800_LX
Collar Tilt – UM80__series
Auto Tilt – UM81__ series
Auto Tilt – UM8810RT style
Crank Lift – UM8811RT style

Three (3) years:
Commercial – UCP40_ series

Limited Warranty Includes:
Frame, ribs, finial, tilt, cord, crank handle, housing, powder coat finish, canopy and rib pocket seams. If a defect in the original material or workmanship appears during the warranty period on any Treasure Garden product; Treasure Garden, at its option, will repair or replace the product without charge. LIMITED WARRANTY Fabric (Furniture Grade):

The following fabric lines have a limited warranty against fading for:
5 years – Sunbrella®

What Is NOT Covered:
Failure caused by unreasonable or abusive use, or failure caused by neglect of reasonable and necessary care, and any modification to product are not covered by this warranty. Additionally, acts of nature (including but not limited to wind, hurricanes, tornadoes, and storms) are not covered by this warranty. This warranty covers return freight of any warranted product only for the first year. This warranty gives you specific legal rights and you may have other rights which vary from state to state. Closeout and promotional items sold by the dealer as is are not covered by this warranty. 

Wind Damage:
Treasure Garden highly recommends that no umbrella, regardless of size or weight, ever be left unattended in the open position. In windy conditions, it is further recommended that umbrellas be closed, removed from their base, and stored, or laid horizontally. This will reduce the risk of damage to your umbrella, furniture, and other belongings or property. To ensure stability of your umbrella, please observe proper placement, and use sufficient weight (base). The Treasure Garden catalog contains minimum recommendations for necessary weight; but this can vary, depending on the conditions in your particular area. WIND DAMAGE IS NOT COVERED UNDER OUR LIMITED WARRANTY.

Irregularities in Production Process:
The possibility of “Irregularities” in the product surface may occur during the production process. However, these irregularities do not reduce the quality of the product. Treasure Garden monitors every stage of production to ensure a clean and consistent appearance on every part. Rust:
Rust is a natural part of the aging process of all Steel or Iron based materials and is therefore NOT considered a defect. Treasure Garden Cast Iron & Steel plate bases are designed to require minimum maintenance. Bases should be kept clean. Do not let dirt build up on the bases. Cleaning with mild soap and water, and seasonal touch-up of any scratches, chips or occasional rust seepage from crevices or hidden, un-finishable surfaces inherent in some designs is all that is required. Touch Up paint in matching frame colors are available through your retail dealer. Never leave bases standing in water. To keep your bases looking their best, you may wish to store them when not in use for an extended period of time. 

Seaside and indoor pool usage:
CAUTION: Seaside and indoor pool use, salt & chlorides can accumulate on the powder coat finish, leading to finish failure. Failure or neglect to make needed cleanings may cause paint to blister, and such failure will void limited warranty. 

 California Umbrella

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

THE LIMITED WARRANTY CAN ALSO BE FOUND ONLINE AT WWW.CALIFORNIA UMBRELLA.COM OR/AND IN THE DOCUMENTATION WE PROVIDE WITH THE PRODUCTS.

WE WARRANT THAT DURING THE EXPRESS WARRANTY PERIOD, CERTAIN COMPONENTS OF THE FOLLOWING CALIFORNIA UMBRELLAS IDENTIFIED BY SERIES NAMES WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP:

SUN MASTERGOLDEN STATEPACIFIC TRAILSUNSETTAHOE
PAGODACALIBAYSIDEVENTURESIERRA
TIMBERLINEGROVEALLUREOCEANSIDECASA

WE LIMIT THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS DESCRIBED BELOW IN THIS WARRANTY STATEMENT.

WHO MAY USE THIS WARRANTY?

March Products, Inc., a California corporation doing business as California Umbrella located at address 4645 Troy Court, Jurupa Valley, California 92509 (” we”) extend this limited warranty only to the end user consumer who originally purchased the Products (” you”). It does not extend to any subsequent owner or other transferee of the Products. This warranty does not apply to commercial use of Products designed for residential, non-commercial use.

WHAT DOES THIS WARRANTY COVER?

This limited warranty covers defects in materials and workmanship for individual components of the California Umbrellas identified by the series names, Sun Master, Golden State, Pacific Trail, Sunset, Tahoe, Pagoda, Cali, Casa and Bayside (the “Residential Product(s)”), and Venture, Sierra, Timberline, Grove Allure and Oceanside (the “Commercial Product(s)s”) (Residential Products and Commercial Products collectively shall be referred to as the “ Product(s)”) for the Warranty Periods defined below. The limited warranty affects the following components for each of the Products: Umbrella Frames, Fabric, and Bases.

WHAT DOES THIS WARRANTY NOT COVER?

This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the Product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as, wind, rain, accidents, abuse, acts of God, or other actions or events beyond our reasonable control. The California Umbrella is not designed to act as protection from wind or rain.

WHAT IS THE PERIOD OF COVERAGE?

This limited warranty starts on the date of purchase by the end user for the following periods:Umbrella Frames:One (1) year, (if Residential Product is used for commercial use, ninety (90) days; (Fiberglass Ribs are warranted for Three (3) years);Bases:Ninety (90) days (We also warrant that our bases will not corrode under usual climate conditions. Our bases are for consumer use only. We do not warrant the commercial use of our Residential Product bases.)Fabric:(a) One (1) year for Olefin Fabrics,
(b) Four (4) years for Pacifica Fabrics, and
(c) Five (5) year for Sunbrella Fabrics.

In addition to warranting materials and workmanship, we warrant that these fabrics will withstand significant color fade and material rot under usual climate conditions. “Significant color fade” means our fabrics are warranted to fade no more than twenty five percent (25%) from their original color during the warranty period as determined by industry testing standards.

WHAT ARE YOUR REMEDIES UNDER THIS WARRANTY?

With respect to any defective Products during the applicable warranty period, we will, in our sole discretion, either: (a) repair or replace such defective component free of charge or (b) refund the purchase price of such Products. We will also pay for shipping and handling fees to return the repaired or replacement product to you if we elect to repair or replace the defective product.

LIMITATION OF LIABILITY

THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCTS, NOR SHALL WE UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  

The Warranty Period is not extended if we repair or replace the Products. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

Galtech

UMBRELLA FRAMES / BASES

Galtech market umbrellas and bases are warranted for a period of 1 year from the original date of consumer purchase. All auto tilt, deluxe auto tilt, cantilever and SR series deluxe commercial umbrellas are warranted for 2 years from original date of consumer purchase. The extended 2 year warranty applies to the following models: Auto Tilt: 736,737,738,779,789,936,986 Cantilever: 887,897 Deluxe Commercial: 722,762,732,782,792 Verification of the date of consumer purchase is required for product to qualify under Galtech’s limited warranty policy. Galtech International warrants that these products shall be free from defects in workmanship and materials under normal and reasonable use and proper assembly as follows: What is covered: 1. Warping, splitting or rotting of wood frame poles 2. Rusting, discoloring of metal parts or bases (surface must not be compromised) 3. Broken tilt mechanisms, broken cables, broken cranks

What is not covered:

DAMAGE CAUSED FROM WIND CONDITIONS ARE NOT COVERED UNDER ANY CIRCUMSTANCES. Damage indicative of wind include broken ribs and bent aluminum poles. Replacement of warranty items will be determined upon factory discretion. Only items designated as “commercial umbrellas” will be warranted in a commercial application. Items with the “Galtech Contract” logo are deemed to be commercial umbrellas. Cantilever and auto tilt umbrellas will not be warranted in a commercial application, no exceptions. CANOPIES Covers are warranted against loss of color or strength from normal exposure conditions for the following duration: Sunbrella: 5 years from date of consumer purchase Suncrylic: 1 year from date of consumer purchase Thatch: 1 year from date of consumer purchase